Privacy Policy

Last updated: August 30, 2026

This Privacy Policy describes how Proptefy ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information such as your name, email address, and password when you create an account.
  • Professional information including your real estate license number, brokerage affiliation, and service area when you register as a realtor.
  • Lead information including contact details, property preferences, and transaction needs when you submit a lead request.
  • Payment information processed securely through our third-party payment processor, Stripe.
  • Communications you send to us, including customer support inquiries and contact form submissions.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services, including matching buyers and sellers with real estate agents.
  • Verify realtor licenses and identities to maintain platform trust and quality.
  • Process payments and send related transaction information.
  • Send administrative notifications, such as lead assignments, account updates, and service announcements.
  • Respond to your comments, questions, and customer service requests.
  • Detect, prevent, and address fraud, abuse, and technical issues.

3. Sharing of Information

We share your information as follows:

  • Lead Matching: When a buyer or seller submits a request, their information is shared with the matched real estate agent to facilitate the connection.
  • Service Providers: We share information with third-party vendors who provide services on our behalf, such as payment processing (Stripe) and hosting.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session and improve our services. Essential cookies are required for the platform to function. You can control cookies through your browser settings, though disabling them may affect the functionality of our services.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. If you wish to delete your account, please contact us at support@proptefy.com. We will retain certain information as required by law or for legitimate business purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: